How to Top Up

Here's all the ways you can apply your Voucher to your Lyca Mobile phone

  • Why use

    Safe & Secure Payment
    We are a PCI compliant company, You can use any Credit or Debit Card, Google Pay & Apple Pay.

    Fast Delivery
    You will receive your Voucher code by SMS and email with 30 seconds.

    Your Privacy is Protected
    Once you use your Voucher Code your details are wiped from our system automatically.

  • How do I top up my Lyca phone?

    By Phone:

    1. Call 321 or #92 from your Lyca mobile
    2. Follow the instructions in the menu. Please keep your Lyca voucher at hand.

    By Text Phone:

    1. Dial *131*[Your Voucher Number]# on your phone and press send.
    An example would be *131*1234123412341234# and your topped up

  • How do I check my Lyca balance?

    By Text Phone:

    1. Dial *131# or 94# on your Lyca mobile and press send.
    2. You will receive a message showing your remaining call credit

    By Phone:

    Call 321 or 95#, You will hear a voice telling you how much call credit you have left.


    If your abroad you can check your credit balance by dialing 0044 7404 000 321.

  • How long is my Lyca call credit valid for?

    Your Lycamobile call credit is valid for 90 days from the date of top-up. Please keep in mind that if you don’t use your Lycamobile UK SIM card to make a call or send a text for over 90 days, Lycamobile will deactivate your SIM. This is unfortunately irreversible.

    Next to that, Lycamobile keeps your number for 120 days. If you’re not planning on making calls or sending texts for a while, but you want to keep your number for longer, that may be possible. Please contact Lycamobile for details.

  • How do I top up my Lyca Mobile when abroad?

    By Phone:

    1. Dial 0044 7404 000 321 from your Lyca mobile.

    2. Follow the instructions in the menu. Please keep your Lyca voucher at hand.

    3. After you’ve completed the steps in the menu, your call credit will be topped up.

    4. You’ll receive a confirmation from Lyca once the top up is successful.

  • How do I contact Lyca customer service?


    Visit the Lyca Mobile Contact us webpage, and enter your details.

    By Phone:

    From your Lyca mobile, call 322.


    From other UK landlines or mobiles, call 0207 132 0322.


    From abroad, call 0044 207 132 0322.

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