We value your Privacy because Privacy matters.
Why your data is collected
To carry out your purchase agreement we use data provided by you when you use our services or contact us; like your name, email address, address, phone number. Our customer support services additionally use your order ID when you have an inquiry about your order.
We have an automated system that may use your personal data to prevent and fight fraud.
Duration of the data storage
We only keep your data for as long as necessary to deliver our services, unless we’re legally obliged to keep the data for a longer period.
Third parties
In order to process your purchase, we may need to share your personal data with third parties like payment agencies and other companies for the completion of the relevant services. Rest assured we will never sell your data to anyone.
In a few cases, we might have to pass on personal data to companies situated outside the European Economic Area. Naturally, the security of your data remains a priority. We’ll always require an adequacy decision from the European Commission.
Cookies
Our websites use functional, analytical, and tracking cookies. We need functional cookies in order for the website to function properly and to complete your purchases. We place the other cookies to offer you tailored web pages. Some of these cookies are placed by external parties. In our Cookie Statement, you will find more information on this topic.
Your rights
You have the legal right to ask us to inspect, rectify, or erase all personal data that we’ve stored about you, as well as the right to object to or limit the processing and to transfer your data in a machine-readable format. Official requests can be sent to [email protected]. In these cases, we may ask you for a copy of your identity document or passport. If you send us a copy of your identity document or passport, please cover your photo, MRZ (machine readable zone, the strip with numbers at the bottom of your passport), passport number, and your citizen service number.
Changes and Contact details
We may revise or amend this statement from time to time to reflect changes to our business or changes in the law. We advise you to visit this page regularly to check if there have been any changes. If you have any questions about our privacy policy, please send an email to [email protected]