Refund Policy Policy

How handles refunds


By placing an order with us you assume full responsibility for acquiring the correct top up for your phone. Any incorrect top ups purchased by mistake cannot be refunded or exchanged.

You must ensure all information provided to us in relation to your top up (email address & mobile number) are correct. Any mistakes made by you which results in an unsuccessful top up cannot be refunded by

Note, the code represents digital value (a digital good) that can be used immediately and the digital code is not protected it can be used by someone else. You can start using the code instantly after receipt. Note that also somebody else can start that immediate use of the digital code when provided access to that code. Keep the code for yourself and do not share it with others.