How to Top Up

Here's all the ways you can apply your Voucher to your Vectone Mobile phone

  • Why use

    Safe & Secure Payment
    We are a PCI compliant company, You can use any Credit or Debit Card, Google Pay & Apple Pay.

    Fast Delivery
    You will receive your Voucher code by SMS and email with 30 seconds.

    Your Privacy is Protected
    Once you use your Voucher Code your details are wiped from our system automatically.

  • How do I top up my Vectone phone?

    By Phone:

    1. Dial 322 from your Vectone mobile

    2. Follow the instructions in the menu. Please keep your Vectone voucher at hand.

    3. After you’ve completed the steps in the menu, your call credit will be topped up.

  • How do I check my Vectone balance?

    By Phone:

    Call 322 from your Vectone mobile and follow the instructions.

  • How long is my Vectone call credit valid for?

    Vectone call credit doesn’t expire, as long as your Vectone SIM is active. To keep it active, you need to make at least one chargeable action every 180 days. A chargeable action is a top up, a call, a text, or data usage. After 180 days of inactivity on your Vectone mobile, Vectone UK may deactivate your SIM. If this happens, you’ll lose any remaining call credit.

  • How do I contact Vectone customer service?


    Visit the Vectone Support Website for FAQs, help and other contact options.

    By Phone:

    From your Vectone mobile, call 322.


    From other UK landlines or mobiles, call 0207 179 0134 .


    From abroad, call 0044207 179 0134.

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